Our aim is to deliver all gifts promptly and in perfect condition. In the unlikely event that there is a problem with your order, please follow the following guidelines:
– If the problem is the fault of Eatlean we will either re-deliver or refund your purchased product, depending on your preference. We insist however that you let us know within 24 hours of receiving your order.
– If there is a mistake submitted on the order form e.g. incorrect information, Eatlean cannot be held responsible for it. However, we will work with you to try and correct the issue.
– If nobody is there to sign for your delivery and your cheese is left unchilled Eatlean cannot offer a refund.
If you are dissatisfied, even just a little bit, with any of the products or services provided by Eatlean we’d really like to know about it. You can send feedback, comments and questions to firstname.lastname@example.org or write to us at:
Eatlean, Laurels Farm, Hatherton, Nantwich, Cheshire, CW5 7PE, UK